Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make inquiries about our professional kitchen equipment, or contact us for support. This may include your name, email address, phone number, company information, and specific equipment requirements.

We also automatically collect certain information when you use our website, including your IP address, device information, browser type, pages visited, and referring URLs. This helps us understand how our services are used and improve the user experience for professional kitchen equipment customers.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process inquiries about professional kitchen equipment, send you technical notices and support messages, and communicate with you about products and services relevant to commercial kitchen operations.

We may also use your information to personalize content related to sauce warming equipment, perform analytics on website usage, prevent fraud, and comply with legal obligations. With your consent, we may send you marketing communications about new professional kitchen equipment that you can opt out of at any time.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. We maintain strict confidentiality regarding your professional kitchen equipment inquiries and business information.

We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential and use it only for the purposes specified in supporting our professional kitchen equipment services.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols are designed to meet the standards expected by professional kitchen equipment customers and commercial food service operators.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account credentials when accessing our professional equipment resources.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content related to professional kitchen equipment. You can control cookie preferences through your browser settings.

For more details about the specific cookies we use and how to manage your preferences, please see our Cookie Policy. These technologies help us provide better service to professional kitchen equipment customers and improve our commercial equipment recommendations.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us regarding professional kitchen equipment updates and promotional materials.

Depending on your jurisdiction, you may also have rights to data portability, to restrict processing, and to object to certain processing activities. To exercise these rights related to your professional kitchen equipment inquiries, please contact us using the details below.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements related to professional kitchen equipment sales and support services.

When information is no longer needed for our professional kitchen equipment services, we will securely delete or anonymize it. Retention periods may vary depending on the nature of your relationship with us and applicable legal requirements for commercial equipment transactions.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country where data protection laws may differ. When we transfer data internationally for our professional kitchen equipment services, we take appropriate safeguards to ensure your information remains protected.

These safeguards may include implementing standard contractual clauses approved by relevant regulators and conducting transfer impact assessments to ensure the security of your professional kitchen equipment inquiries and business information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or improvements to our professional kitchen equipment services. When we make changes, we will revise the "Last updated" date at the top and provide additional notice where appropriate.

Your continued use of our services after any change will constitute your acknowledgment of the updated policy and your agreement to be bound by its terms, to the extent permitted by applicable law regarding professional kitchen equipment services.

10. Contact Us

If you have any questions about this Privacy Policy or our handling of your information related to professional kitchen equipment services, please contact us at info@saucewarmerpro.com or call +1 (416) 776-3100.

When contacting us about your personal information, please include sufficient details to help us verify your identity and understand your request regarding our professional kitchen equipment services. We will respond within a reasonable time and in accordance with applicable laws.